Return Policy

At Bouncy Bundles we maintain a very high level of quality assurance. All our products go through a rigorous process to make sure you are receiving the best hair quality possible. All hair orders are thoroughly inspected prior to shipping to ensure your satisfaction.

We will accept returns for refund up to 7 days after receiving your original order. You may return items with manufacturer’s defects in size, style, or material, cap construction or incorrect color.

Items must be returned in original condition as when received with tags and in original packaging. Please follow these steps for all returns:

  • Call customer service at 888-958-1251 and obtain a return authorization number.
  • Attach the authorization to the packaging when shipping it back.
  • Call or email us with your tracking information.

Once the returned item is received and inspected, your refund will be processed and applied to your original source of payment. If you ordered an item in error you will be responsible to ship them back at your cost. If we shipped you the incorrect items in error we will send you a shipping label for you to return them.